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Courses:
Data Capturing / Touch Typing
Call Centre Course
Customer Care Course
Computer Skills
Language Course
We also provide a variety of corporate training courses, which include the following:
- Face to face selling
- Change Management
- Diversity Management
- Evaluation Skills and Improving Performance
- Goal Setting
- Group Dynamics
- Leadership Development
- First Line Management
- Managing Individual and Organisational Change
- Managing Inter-group Behaviour and Conflict
- Problem Solving
- Project Management
- Quality Assurance
- Stress Management
- Supervisory Skills
- Time Management
- Conflict Resolution and Conflict Management
- Effective Communication Practices in Organisations
- Effective Listening Skills
- Customer Care
- Telephone Skills
- Facilitation Skills
- Mediation Skills
- Negotiation Skills
- Summarising and Study Skills
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