Courses:

Data Capturing / Touch Typing

Call Centre Course

Customer Care Course

Computer Skills

Language Course

We also provide a variety of corporate training courses, which include the following:

• Face to face selling
• Change Management
• Diversity Management
• Evaluation Skills and Improving Performance
• Goal Setting
• Group Dynamics
• Leadership Development
• First Line Management
• Managing Individual and Organisational Change
• Managing Inter-group Behaviour and Conflict
• Problem Solving
• Project Management
• Quality Assurance
• Stress Management
• Supervisory Skills
• Time Management
• Conflict Resolution and Conflict Management
• Effective Communication Practices in Organisations
• Effective Listening Skills
• Customer Care
• Telephone Skills
• Facilitation Skills
• Mediation Skills
• Negotiation Skills
• Summarising and Study Skills

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